Modern Vintage Jewelry Uniquely Designed and Created for the Poetic Souls. World Wide Shipping ! 

SHOP POLICIES

Welcome to Poetic Designs

 Your satisfaction is paramount to Poetic Designs. I use only quality new and vintage/ old materials for my creations. All my products are handmade with personal care and attention. Due to the nature of handmade and/or limited vintage/ old components, each design may vary slightly and may not be exact as pictured. Poetic Designs reserves the rights to substitue or replace certain components when requires, but you may rest assured that quality and designs will never be compromised.

The works featured in this shop are my own original designs and are copyright protected.

Thank you for your visit and your patronage.
 

Payment

Card logos 

We accept PAYPAL, VISA, MASTERCARD, AMEX, DISCOVER. Credit Cards will be processed via Paypal. You do not need a Paypal account in order to pay with your credit cards. For more information, click FAQ 

Payment All items are listed in US currency.

TAXES : Canada residents will be charged GST or HST respectively for their purchases.

NO TAXES will be applied to residents of other countries outside of Canada.

 *** All orders will only be processed and shipped upon receipt of Payment. Non-Payment can result in cancellation of order *** 

 

Shipping - Delivery & Rates 

* Express or  Shipping Upgrades are available on request - please inquire details & rates

We Ship INTERNATIONALLY to USA, Canada, Europe, Australia, New Zealand, and to selected countries in the Middle East & Asia.  

Orders are shipped from Toronto, CANADA by Regular Postal Air Mail service, which does NOT include Insurance nor Delivery Confirmation/ Tracking nor Guaranteed Delivery.

LOSS & DAMAGES :Please understand that once the merchandise leaves my premises, I have no control over the postal service and therefore cannot be held accountable for any loss or damage that may occur during transit. To avoid any mishaps, I would highly recommend getting INSURANCE coverage for purchases over $50.00.

Regular Air to U.S. : between 6 to 15 business days 

Regular Air to Canada : between 5 to 10 business days

Regular Air to Other countries : between  6 to 35 days

The above delivery time frame is given by Canada Post. Please keep in mind that although extended delays are rare but may occur.

RATES : Below are Estimated Handling & Shipping Rates for a singular article.  Combined Shipping for multiple articles will be automatically calculated at check-out.  

Small article less than 2 cm in thickness is : USD $5.00 - $6.00 for North America ; USD $8.00 - $9.00 for all other countries

Bulkier/ heavier article over 2cm in thickness is : USD $9.00 to $12.00  for North America; USD $11.50-$13.00  for all other countries

Packaging: Recycled packaging materials will be used whenever possible and your purchased item will be packed with great care.

 

Refunds and Exchanges

Refunds are only offered if there is an error on our part. If an item is faulty you must contact us within 3 days of receipt for an exchange.

Shipping fee is non-refundable

A re-stocking fee may apply to returns

No refunds or exchanges will be given for customized merchandise.

No refunds will be given for postal delays

Repairs - I will gladly repair any items free of charge that you purchased from my store but shipping is extra

Additional Policies and FAQs

Custom orders are welcome, please inquire within

Discounts Coupon Code 

To redeem, simply Enter your given DISCOUNT COUPON CODE at check-out